A small caravan park in the relatively unknown fishing village of Kurrimine Beach has just out shone some of the states biggest tourism operators winning the Tourism Queensland campaign to find the states best tourism customer service ambassadors.
Park owners Kay and Marcus Kitchen - and managers Corey and Tracey Patterson - wowed the judges with their diary of a typical week.
"The way Kurrimine goes above and beyond for guests ... shows how they are striving for excellence on every occasion," said TQ executive director Steve McRoberts, a member of the judging panel which awarded the $10,000 prize.
Kay Kitchen, owner of the Kurrimine Beach Holiday Park accredits the award winning service to "creating a fun and friendly environment and remembering to treat guests as you would like to be treated".
Winning the award has been a tonic for the park at the end of a tough year, which started when Cyclone Yasi blew through, damaging cabins and taking out gardens and fences.
The park was operational again within weeks, but Marcus Kitchen then broke his arm whilst cleaning up. There was worse to come - using his bobcat to put out a fire down the road, a hydraulic hose broke spraying him with burning fluid, resulting in burns to 35 per cent of his body.
With Mr and Mrs Kitchen travelling regularly to the burns unit in Brisbane, they brought in Mr and Mrs Patterson to help run the park.
We are at the southern end of Kurrimine Beach, a quiet fishing village untouched by major development. Our Holiday Park, set in lush tropical gardens, is the ideal place for a relaxing holiday, lots of fun for the kids and a perfect base to explore the beautiful Cassowary Coast.
Kurrimine Beach is an unspoilt tropical holiday destination with the Great Barrier Reef on its doorstep. The spirit and hospitality of old North Queensland is still alive in the picturesque fishing hamlet. It has become a haven for those who appreciate the laid back style of holidaying and relaxation.
没有评论:
发表评论